Deliveries will be made during working hours (8.30am to 5.30pm). We do not offer a Saturday delivery and are unable to deliver on Bank Holidays.
Upon delivery, our couriers will require a signature. There will be no refund available for any unsigned for deliveries, therefore if you wish to have the order left unsigned for, neither Dhiman Ent LTD nor the courier will assume any liability. We only offer delivery to addresses in the UK mainland.
Returns and order cancellations
If you wish to return unwanted goods, you must notify us by phone first and then in writing within the three (3) day cancellation period. The return will be made at your own cost. The goods must be returned to us in the same condition as they were supplied to you, otherwise you will be liable to pay for those goods. Claims for damaged or missing goods on orders must be made within three (3) working days of receipt. This does not affect your statutory rights.
Minimum Order Value
Our minimum order value for delivery is 1500.00 pounds. If the amount is less than this, then a delivery charge of 35.00 will be applied. Delivery is usually achieved within 48hrs from placing the order.